2016 has come and gone, and it certainly has been a banner year for us here at Spotzer. With numerous new faces, many new partners, and two new offices, 2016 was the biggest (and busiest) year ever for the business. Of course, this tremendous growth would not have been possible without the hard work and dedication of each and every one of the individuals around the globe that make up the Spotzer family. However, six specific employees truly went above and beyond throughout the year in their contributions to the business and as such were recognized in late December as the 2016 Employees of the Year.
Bertam Croes – Product Manager SEM – Amsterdam Office
He may be a quiet achiever, but Bertram is the epitome of a Spotzer employee and team player. Our SEM products saw tremendous growth and success this year, all in part to his leadership and expertise. This included driving engagement and outcomes for our third largest partner as well as launching SEM operationally for a major platform in the USA and successfully managing their backlog of over 100 campaigns. Additionally, he has worked to build a team of operational experts covering APAC, USA, and EU/UK to meet and exceed benchmark KPI’s. He always goes above and beyond in his work, even joining daily stand-ups at 1am his time to ensure the success of one Australian partner. Around the Amsterdam office he is always up for a good time, whether it be organizing this year’s Christmas party or being a founding member of the Spotzer Values & Culture group.
Oana van Vliet – Senior Operations Manager – Amsterdam Office
Oana has proven time and time again to be one of Spotzer’s most dedicated and hard working employees. She consistently embraces any challenge that comes her way and always over-performs with any task at hand. She is an amazing person to work with, humble and discreet, never arrogant although she could very well brag about the multiple achievements she has collected over her eight years at Spotzer. This year, she repeatedly put the needs of the business first, while giving up her personal plans in order to achieve the needed results in the least possible time. She is always in a good mood and selflessly supports her colleagues, always ready to pragmatically bring up smart operational solutions to optimize time, costs and resources. On top of all of this, she is a busy and loving mother. We’re not always sure how she gets it all done (especially with a smile on her face), but we know we’re lucky to have her.
Ann-Charlotte Rosenblom – Chief Customer Officer – Melbourne Office
Ann-Charlotte (or AC as we call her) is well known around the office for her fanatical work ethic and unparalleled commitment to the business. Over her time at Spotzer, she has relentlessly supported many initiatives and stakeholders across all parts of our global business. She is a consummate professional that embodies the true meaning of leadership in action. From building commercial models, contracts, leading teams of people, and working with partners at the C level and down, AC has done it all and done it well. This year she really stepped up, moving across the globe from Amsterdam to Melbourne to help lead the team in our Australia office. We can’t wait to see all the great things to come from her down under in 2017!
Richard Duong – Production Manager – Melbourne Office
Starting out as a client manager in our Melbourne office, then moving on to become a team lead, Richard “The Terminator” Duong embodies the tenacity and willingness to go the extra mile for the customer that has been the key to the company’s significant growth throughout 2016. Richard implemented process changes that effectively reduced turnaround times for our APAC partners, and was instrumental in working daily with vendors to reduce the amount of queries raised. A testament to his leadership skills, Richard has been the go-to person for CM’s looking for assistance on just about any matter. He is so committed to Spotzer that he doesn’t ever want to take time off. In fact, he even comes in on his days off. It’s dedication like this that makes the difference, and we wouldn’t be where we are now without Richard’s hard work this year.
Hayden Collins – Senior Production Manager – Denver Office
It’s impossible to talk about commitment with Spotzer without mentioned Hayden Collins. His work ethic is unparalleled. Not only does he frequently get to work early, but he is usually the last person in the Denver office, staying until there is nothing left to be done. And Hayden doesn’t just work a lot, he is very good at what he does. Hayden’s knowledge of website production and digital/content marketing helps make customers confident in our product. Additionally, he is always more than happy to help out other team members when they need a hand, and is quick to give advice to team members looking for direction. He is a great role model for the team and the Denver office wouldn’t be the same without him.
Anthony Dela Cruz – Senior Client Manager – Manila Office
Anthony (Tony) has been with the Manila team since March and has been an integral staff member as the office’s team numbers expanded and took on a larger variety of support tasks and roles. He is well respected among his teammates and is a natural big brother and mentor figure. Over the months, Tony has taken on more and more complex tasks, and his ability to deal with escalated clients but still retain a great attitude and smile is a great example to the rest of the team on remaining resilient and customer service focused, treating each customer as your number #1 priority. Tony’s dedication to his role, and his natural leadership within the Manila team is what sets him apart and makes this award so deserving.
Congrats to all on an exciting year and cheers to more success in 2017!