Would your customers recommend your company to a friend or colleague? This Tuesday at SIINDA’s Media Tech Conference in Valencia, Spain, Spotzer CEO Peter Urmson spoke to an engaged audience of CEOs and business leaders in the digital marketing space on “The Importance of Customer Experience at a Local Level & Through Good Customer Management”.
Peter focused on the importance of customer experience, and how companies can utilize new technologies to drive customer satisfaction. He was joined by head of Orange Local Rayane Chawaf, who drilled down into the customer journey and how effective communication across all channels can help improve customer experience.
Spotzer works with many enterprise size businesses to provide fully white labeled services and technologies. We understand the importance of representing our partners brand in market and take a best in class approach to innovation and quality in this area. Our commitment to “valuing every customer” is a core value of our business. Our focus on quality of product and service is critical to defining and improving the customer experience.
This commitment has led us to see some of the most impressive NPS metrics globally and locally. We dedicate much of our thinking to building out our platform with end to end customer experience and product effectiveness in mind.
If you would like to partner with Spotzer, get in touch with us today.